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Quick Hacks For A Smart TV Not Connecting To The Internet..

If your Smart TV is not connecting to your Wi-Fi network, here’s what could be wrong, and what you should do to fix the problem…

Are All Other Devices Working Fine?

Are other devices connected to the same Wi-Fi network working fine? Can you access the Internet on your phone or iPad? If there is also a WiFi connection problem with other devices, the problem is likely with your router or broadband connection.

Can Your Smart TV Access The Internet Through Another Network?

Try connecting to a different network. Turn on the hotspot on your phone and then connect to that network through the network settings menu of your Smart TV. If the Smart TV can access the Internet through other networks, the problem is probably with the router or the Internet connection itself.

Is Your Television Not Connecting To Wi-Fi?

Here’s what you can try…

Enter the right password. Do remember Wi-Fi passwords are case-sensitive.

Is the signal strong enough? See if your other devices kept near the Smart TV are connecting to the Wi-Fi network. If they aren’t, your smart TV might be too far from the router. You can use Wireless repeaters to extend your Wi-Fi, or switch to a wired (LAN cable) connection. One thing you should be aware of is that if your Wi-Fi router is a dual-band version, the 5GHz network has poor range and wall penetration. Always try connecting your Smart TV to a 2.4Ghz network if the router is in a different room.

1. Ensure that the DHCP option on your router (you’ll find this in the LAN or DHCP settings menu option) is switched on.

2. Restart the TV and router.

3. Does your Smart TV support the network band on your router? If you have a dual-band router, try turning off the 5GHz network and then connect the TV to a 2.4GHz network.

4. These options will only be there in a dual-band router. If you have one, you will find these settings in the Wireless menu option.

5. There is one more setting in the Wireless menu on your router you can try: Channel. Routers give you the option of choosing a fixed Wi-Fi channel, or letting the router pick one automatically. It is likely that this has been set to automatic. If so, set one channel, perhaps Channel 11. If your router is already set to one specific channel, change it to automatic – the channel might be overcrowded, and letting the router ‘hop’ to a different one as and when required might help fix any TV Wi-Fi connection issues.

Check Parental Or Access Control Settings On Your TV And Router

Parental control option is one of the most common causes of Smart TV internet connection problems. This option uses a PIN or password to prevent children in the home from accessing inappropriate applications on the Internet. Turn off all parental control or access control options on your smart TV, at least until they work on the internet.

On your router you'll find a whole new set of access control options. These allow you (using the unique MAC address of each device on a network) to prevent devices from accessing the Internet. Routers typically offer three types of access control options.

1. The first option, which you will find in the Configure LAN option, allows you to prevent some devices from even connecting to a Wi-Fi network. This setting also gives you the option to block all devices except those you explicitly allow. Make sure to disable these settings.

2. The second type of access control can be found on the Wi-Fi router in the Parental Control section of the router setup page main menu (at least for TP-Link routers. Please refer to your router manual for more details on these) Settings and where to find them). This can block all internet addresses (or websites) for all devices in your home.

These settings, depending on your router model, may provide an option for time or device based internet access. For example, you can block all video streaming sites on some devices during certain hours, or you can restrict internet access completely on some devices. Try turning off parental controls to see if that helps. You can always set it up again once you diagnose Internet connection problems on your Smart TV.

3. The third option is known as Bandwidth Control. This will ensure that the available speed is not consumed by one device. But this can be a factor if you are having trouble connecting your new TV to your home WiFi network; If the bandwidth is too low, some apps will not work.

Assign A Static IP To The TV

Any device on a network needs an "IP Address". Usually this is set automatically - for example, if the DHCP (Dynamic Host Configuration Protocol) setting is turned on in your router, the new devices connected to the Wi-Fi network will be automatically given an address from the address group. However, sometimes some errors or inconsistencies break this process. To rule out if this is the case, set a dedicated "static IP" for your TV, which remains the same every time it is connected. This can be done in two ways:

1. Your smart TV may give you advanced network setup options. Try giving it a static IP address here.

Warning: If you are not sure which IP address you want to assign, check with the person who set up your router.

2. Your router will have an option to assign a dedicated IP address to the device - just like your smart TV. This is usually found in the DHCP Reservation submenu setting (under the DHCP Setting Main Menu option). Enter the MAC address of the TV (or select it from a list, depending on your router) and then add the static IP address you wish to assign. Again, the IP address must be in the correct 'range' for this to work, so if you are not very sure, ask someone skilled in configuring Wi-Fi routers.

Check DNS And Gateway Settings

This is unlikely, but it is possible that someone has entered the incorrect DNS and Internet Gateway settings (found under the Advanced Network Configuration option) in your smart TV. While these settings are usually captured automatically, someone might have changed them later. For both, you can either change this back to "automatic" or enter the IP address of the router (usually 192.168.1.1 or 192.168.0.1).

Update Your Smart TV And Router

It is imperative that all of your devices be updated regularly. New updates contain security updates (keep you safe online) as well as bug fixes (which resolve any bugs or problems you might encounter). It's very likely that you are unable to connect your TV to your home Wi-Fi network due to some bugs now resolved by the Over-The-Air (OTA) update. You will find the option to update your Wi-Fi router and Smart TV in their respective menus.

Try Using A Wired LAN Connection

What to do if you cannot turn on internet on your smart TV? Your best option is to use a wired connection (LAN cable). You can do this if your smart TV also has an Ethernet (LAN) port. If so, connect one end to the router and the other end to your smart TV. This should not usually require any configuration option or settings, but you will have to make sure that the parental control settings on your smart TV are turned off.